A Lesson in Self-Care with CCM
- Keisha Kellee
- Oct 27
- 2 min read
Carlos, a 65-year-old retiree, thought he had his blood pressure under control. Every month, he receives a friendly Chronic Care Management (CCM) call from his nurse to help him stay on track. During one recent call, something felt off.
His reading that morning was 160/88—higher than usual. Carlos admitted he’d just enjoyed lunch at his favorite restaurant: chicken and garlic bread. “Maybe I went a little heavy on the salt,” he joked. His nurse, Jessica, smiled through the phone. She knew how easily a small thing—like a meal or even low batteries in a blood pressure monitor—could affect a reading.
Instead of worrying him, Jessica gave him calm, simple advice: “Let’s take it step by step,” she said. “Drink some water, sit quietly for about 30 minutes, and check again after you replace the batteries in your monitor.”
Carlos followed her directions. When Jessica called back later, he proudly shared the news—his blood pressure had dropped to 139/85, and his pulse was a healthy 65 bpm. He’d even tossed the leftover chicken and planned a lighter dinner.
Jessica used the moment to share a few helpful reminders:
Go easy on salty or fried foods.
Drink plenty of water.
Keep your blood pressure monitor working properly.
Check your blood pressure at the same time each day.
A little self-awareness and regularity were all that Carlos needed to maintain his healthy lifestyle. A simple phone conversation served as a powerful reminder of the impact that even the smallest decisions may have.
More than just a check-in, CCM calls are your link to continuous treatment, support, and improved health while dealing with a chronic condition like high blood pressure. A kind, supportive voice can have a profound impact at times.
For busy practices, CCM extends your care beyond the visit — improving outcomes while maintaining patient connection between appointments.
Let’s help more patients like Carlos stay safe, supported, and well-managed between visits.
→ Learn how Enable Healthcare’s CCM services can support your patients and practice efficiency.
Enable Healthcare, Inc. Empowering providers with smarter, patient-centered care www.ehiehr.com | Contact Us
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